Terms of service
1. Introduction
Introduction these Terms of Service (also referred to as Terms and Conditions or AGB — Allgemeine Geschäftsbedingungen) govern the entire legal relationship between you as a user or customer and Zhong Studios Limited trading as ZHONG STUDIOS, in connection with your use of our website www.zhongstudios.com and any purchases you make through it.
Please read these Terms carefully before using our website or placing an order. By accessing our website, creating an account, or completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use our website or purchase our products.
These Terms apply to all users of our website, including visitors who browse without purchasing, registered account holders, and customers who complete purchases. Different provisions may apply depending on whether you are a consumer or a business customer, and depending on your country of residence. Where a distinction is relevant, it is clearly indicated.
For the avoidance of doubt, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business customer is any natural or legal person acting in the exercise of their commercial or professional activity.
These Terms are provided in English. Where German law requires that certain information be provided in German, we will provide translated versions of relevant provisions. In the event of any conflict between the English and German versions of these Terms, the German version shall prevail for customers resident in Germany.
Our website and the ZHONG STUDIOS brand are operated by:
Zhong Studios Limited
Trading as ZHONG STUDIOS
Flat 1506, 15/F, Cheung Fung Commercial Bldg
21-25 Cheung Sha Wan Road, Sham Shui Po
Hong Kong
Email: privacy@zhongstudios.com
Phone: +8615021886340
When we refer to "ZHONG STUDIOS," "we," "us," or "our" in these Terms, we mean Zhong Studios Limited and any of its affiliates or authorised representatives. When we refer to "you" or "your," we mean the individual accessing or using our website or purchasing our products.
3. Definitions
The following definitions apply throughout these Terms:
"Account" means a registered user account created on our website.
"Consumer" means a natural person acting for purposes outside their trade, business, craft, or profession, as defined in Section 1 above.
"Content" means all text, images, graphics, video, audio, data, software, and any other material available on or through our website.
"Contract" means the legally binding agreement formed between you and us when we accept your order, as described in Section 7 below.
"EU" means the European Union and its member states as constituted from time to time.
"Force Majeure Event" means any event beyond our reasonable control, as described in Section 20 below.
"Goods" or "Products" means the physical items listed for sale on our website.
"Intellectual Property Rights" means all patents, rights to inventions, copyright and related rights, moral rights, trademarks, trade names, domain names, rights in get-up, rights in goodwill, rights in designs, database rights, and all other intellectual property rights of any kind.
"Order" means your request to purchase Goods from us submitted through our website.
"Order Confirmation" means our email confirming acceptance of your Order and formation of a Contract.
"Privacy Policy" means our Privacy Policy available at [URL], which forms part of these Terms.
"Returns Policy" means our Refund and Returns Policy available at [URL], which forms part of these Terms.
"User Generated Content" means any content you submit, post, or transmit through our website, including reviews, comments, or other contributions.
"Website" means www.zhongstudios.com and all associated subdomains and pages.
4. Access to and Use of Our Website
4.1 Availability
We make our website available on an "as is" and "as available" basis. We do not guarantee that our website will be available at all times or that access will be uninterrupted, timely, or error-free. We reserve the right to suspend, restrict, or withdraw access to all or any part of our website at any time without notice, including for maintenance, updates, or security reasons.
We will make reasonable efforts to provide advance notice of planned maintenance that significantly affects website availability, but cannot guarantee this in all circumstances.
4.2 Your Responsibilities as a User
When using our website, you agree that you will not engage in any of the following prohibited activities:
Use our website for any unlawful purpose or in any way that violates applicable local, national, or international law or regulation.
Attempt to gain unauthorised access to any part of our website, the servers on which our website is hosted, or any server, computer, or database connected to our website.
Transmit any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation.
Introduce or attempt to introduce any virus, trojan, worm, logic bomb, or other malicious or technologically harmful material to our website.
Reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website or its Content for commercial purposes without our express prior written consent.
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our website, or which may harm us or our users.
Use any automated means, including robots, scrapers, or spiders, to access our website for any purpose without our express prior written consent.
Frame or mirror any part of our website without our express prior written consent.
Attempt to decompile, reverse engineer, disassemble, or otherwise derive the source code of any software forming part of our website.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
4.3 Minimum Age
Our website is intended for users who are at least 18 years of age. By using our website, you confirm that you are at least 18 years old. If you are under 18, you may only use our website with the involvement and consent of a parent or legal guardian. We reserve the right to refuse service and cancel orders if we have reason to believe that a user is under 18 and does not have appropriate parental consent.
4.4 Technical Requirements
You are responsible for ensuring that your device and internet connection meet the technical requirements necessary to access and use our website. We are not responsible for any failure of your device or connection that prevents you from accessing our website or completing a purchase.
5. Account Registration
5.1 Creating an Account
You may browse our website without creating an account. However, certain features, including order tracking and saved wish lists, require registration. To create an account, you must provide accurate and complete information including your name, email address, and a password.
You warrant that all information you provide during registration is accurate, current, and complete, and that you will maintain and promptly update your account information to keep it accurate and complete. We reserve the right to suspend or terminate your account if we have reason to believe that any information provided is inaccurate, outdated, or incomplete.
5.2 Account Security
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must not share your password with any third party or permit any third party to access your account. You agree to notify us immediately at [contact@zhongstudios.com] if you become aware of any unauthorised use of your account or any other breach of security.
We will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your password secure. You may be held liable for losses incurred by us or other parties resulting from unauthorised use of your account if you have failed to take reasonable steps to protect your account.
5.3 Account Termination
You may close your account at any time by contacting us at [contact@zhongstudios.com]. We will process your request within a reasonable time. Closing your account does not affect any rights or obligations that have already arisen, including in connection with any order placed prior to closure.
We reserve the right to suspend or permanently terminate your account without notice if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. Where we terminate your account due to a breach on your part, you will not be entitled to any compensation.
6. Products, Descriptions, and Availability
6.1 Product Descriptions
We make every effort to ensure that our product descriptions, photographs, and specifications are accurate and complete. However, we cannot guarantee that your screen will accurately reproduce the colours of our products — colour representation may vary depending on your device's display settings and calibration. Minor variations in colour between what you see on screen and the actual product do not constitute a defect.
Product photographs are for illustrative purposes. Styling, accessories, and props shown in photographs may not be included with the product unless explicitly stated in the product description.
Sizes are indicated using our size guide, which is available on our website. We recommend consulting the size guide carefully before ordering as sizing may differ from other brands. Minor variations in measurements within standard manufacturing tolerances do not constitute a defect.
6.2 Availability
All products are subject to availability. We do not guarantee that any product displayed on our website will be available at the time you place your order. In the event that a product is unavailable after your order has been placed, we will notify you as soon as possible and offer you the choice of a substitute product of equivalent value, a backorder where the product will be available in future, or a full refund of any payment made.
We reserve the right to discontinue any product at any time without notice.
6.3 Customised and Made-to-Order Products
Where we offer customised, personalised, or made-to-order products, specific terms applicable to those products will be displayed on the relevant product page and at checkout. Please note that made-to-order products are generally excluded from the right of withdrawal and our voluntary returns policy, as indicated on the product page. This exclusion is without prejudice to your statutory warranty rights in relation to defective goods.
7. Orders and Contract Formation
7.1 Placing an Order
To place an order, you must follow the ordering process on our website, which includes selecting your desired products and sizes, providing accurate delivery and billing information, selecting a payment method, and confirming your order by clicking the relevant button at checkout.
Before submitting your order, you will have the opportunity to review and correct any errors. Please check your order carefully before submission, as errors in your order — including incorrect size, colour, or delivery address — may not be correctable after the order is confirmed.
7.2 Our Acceptance of Your Order
Your submission of an order through our website constitutes an offer to purchase the selected products at the stated price. An order submission does not constitute our acceptance of your offer and does not create a binding contract between us.
A binding contract is formed only when we send you an Order Confirmation email confirming that your order has been accepted and processed. Until you receive this Order Confirmation, we reserve the right to decline your order for any reason, including but not limited to product unavailability, pricing errors, concerns about fraud or payment security, or suspicion that the order is being placed for commercial resale without our authorisation.
If we decline your order, we will notify you by email and arrange a full refund of any payment taken as soon as reasonably practicable and in any case within 14 days.
7.3 Order Confirmation
Your Order Confirmation email will contain a summary of your order including a description of the products ordered, the total price including any applicable taxes and delivery costs, your delivery address, and your order reference number. Please retain this email as it forms part of your contract with us and may be required for returns or warranty claims.
7.4 Errors in Orders
If you realise you have made an error in your order after submission, please contact us immediately at [contact@zhongstudios.com]. We will make every effort to accommodate corrections before your order is dispatched, but we cannot guarantee that corrections will be possible once processing has begun. Where we are unable to make the correction, your statutory right of withdrawal and our returns policy will apply.
8. Pricing and Taxes
8.1 Prices
All prices displayed on our website are quoted in Euros (EUR) unless otherwise indicated. Prices are inclusive of any applicable EU VAT where required by law. Prices are exclusive of delivery costs, which are displayed separately during the checkout process before you confirm your order.
We reserve the right to change our prices at any time without prior notice. Price changes will not affect orders for which an Order Confirmation has already been issued.
8.2 Pricing Errors
We make every effort to ensure that the prices displayed on our website are accurate. In the rare event that a pricing error is discovered after you have placed an order, we will contact you as soon as possible to inform you of the correct price and give you the option to proceed with the order at the correct price or cancel and receive a full refund. We are under no obligation to honour orders placed at an incorrectly stated price.
8.3 Currency and Exchange Rate
If your payment card or account is denominated in a currency other than Euros, the exchange rate and any conversion fees applied to your payment are determined by your bank or payment provider. We have no control over these rates or fees and accept no liability for any discrepancy between the price displayed in Euros and the amount debited from your account in your local currency.
8.4 Taxes and Customs Duties
For customers within the EU, VAT is included in the displayed price where applicable. For customers outside the EU, prices are displayed exclusive of import duties, customs taxes, and local sales taxes that may be levied by your country's customs authority upon importation of the goods. These charges are entirely the responsibility of the recipient and are not collected by ZHONG STUDIOS. We are unable to predict or advise on the specific charges applicable in your country and recommend that you contact your local customs office before placing an order if you have concerns about potential import costs.
8.5 VAT Registration
As a company registered in the People's Republic of China, ZHONG STUDIOS's VAT obligations in the EU are governed by the EU VAT rules applicable to distance sales of goods from non-EU sellers.
9. Payment
9.1 Accepted Payment Methods
We accept the following payment methods: [list all payment methods — credit card, debit card, PayPal, etc.]. Payment must be made in full at the time of placing your order. We do not offer payment on account, deferred payment, or installment payment unless specifically stated for a particular product or promotion.
9.2 Payment Security
All payment transactions are processed through our payment service provider PayPal. Payment card details are transmitted using SSL/TLS encryption. We do not store, have access to, or retain your full payment card details on our servers. Your payment data is handled exclusively by our payment service provider in accordance with their privacy and security policies and applicable payment card industry standards (PCI DSS).
9.3 Payment Authorisation and Fraud Prevention
By submitting your payment details, you confirm that you are the authorised holder of the payment method used and that sufficient funds or credit are available to cover the transaction. We reserve the right to carry out verification and fraud prevention checks and to decline or cancel orders where we have reasonable grounds to suspect fraudulent activity. Where a payment is declined by your bank or payment provider, your order will not be processed.
9.4 Failed Payments
If payment cannot be processed for any reason, we will notify you by email. Your order will not be confirmed until successful payment is received. We reserve the right to cancel an order if payment cannot be collected within a reasonable period.
10. Delivery and Shipping
10.1 Shipping Origins and Methods
Depending on your location, orders are either dispatched from our warehouse in Böblingen, Germany or Shanghai, China. We ship internationally using established courier services including DHL Express, FedEx and UPS. The available delivery methods and estimated delivery times will be displayed during the checkout process.
10.2 Delivery Times
Estimated delivery times are displayed at checkout and in your Order Confirmation. These estimates are indicative only and are not guaranteed. Actual delivery times may vary due to factors beyond our control, including customs clearance processing times, public holidays, adverse weather conditions, and carrier capacity constraints.
For EU customers, where we fail to deliver within an agreed delivery deadline or within 30 days of the order date where no deadline was agreed, you may be entitled to cancel your order and receive a full refund in accordance with Art. 18 of the EU Consumer Rights Directive.
10.3 Delivery Address
You are responsible for providing an accurate and complete delivery address at the time of ordering. We will deliver to the address specified in your order. We are not liable for failed or delayed delivery resulting from an incorrect or incomplete address provided by you. Additional costs incurred as a result of failed delivery due to address errors may be charged to you.
10.4 Risk and Title
Risk of loss and damage to the products passes to you upon delivery to the delivery address you specified. Title to the products passes to you upon our receipt of full payment for the products.
10.5 Partial Deliveries
Where an order contains multiple items, we may dispatch them separately if they become available at different times. In this case, you will receive separate dispatch notifications for each shipment. Partial dispatch does not affect your right to the full order.
10.6 Undeliverable Parcels
If a parcel is returned to us as undeliverable due to circumstances within your control, including an incorrect address, failure to collect from a collection point within the specified timeframe, or refusal of delivery, we will contact you to arrange redelivery at your cost. If we are unable to reach you within a reasonable period, we reserve the right to treat the order as cancelled and issue a refund minus the original and return shipping costs.
11. Right of Withdrawal for EU Consumers
For full details of your right of withdrawal, including how to exercise it, its effects, and the model withdrawal form, please refer to our Refund and Returns Policy at [URL], which is incorporated into these Terms by reference and forms part of our contractual relationship with you.
The existence of this right and the procedures for exercising it are disclosed to you prior to purchase in accordance with Art. 6 and Art. 9 of the EU Consumer Rights Directive. Your statutory right of withdrawal is a mandatory right that cannot be excluded or limited by these Terms.
12. Statutory Warranty Rights
12.1 EU Consumers
For consumers resident in the European Union, statutory warranty rights apply pursuant to the EU Sale of Goods Directive (2019/771) and applicable national implementing legislation, including the German Civil Code (BGB §§ 434 et seq.).
If goods delivered to you are defective at the time of delivery — meaning they do not conform to the agreed description, are not fit for their intended purpose, do not possess the quality and performance that you may reasonably expect, or are not delivered with agreed accessories and instructions — you have the following rights:
In the first instance, you are entitled to have the goods repaired or replaced, at your choice, unless the chosen remedy is impossible or would impose disproportionate costs on us compared to the alternative remedy.
If repair or replacement is impossible, has failed, is refused by us, or has not been carried out within a reasonable time, you are entitled to a price reduction or, where the lack of conformity is not minor, to rescind the contract and receive a full refund.
Defects that become apparent within 12 months of delivery are presumed to have existed at the time of delivery, reversing the burden of proof in your favour. Warranty claims may be made up to two years from the date of delivery.
12.2 Non-EU Customers
For customers outside the EU, our voluntary warranty policy provides that we will repair, replace, or refund defective goods at our discretion, provided you notify us of the defect within 30 days of delivery. This voluntary warranty does not affect any statutory rights you may have under the laws of your own country.
12.3 Scope of Warranty
The warranty described in this section covers manufacturing defects and material faults existing at the time of delivery. It does not cover damage caused by normal wear and tear, misuse, failure to follow care instructions, accident, alteration, or unauthorised repair.
13. Limitation of Liability
13.1 Scope
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraudulent misrepresentation, defective products under applicable product liability law, or any other liability that cannot lawfully be excluded or limited.
13.2 Limitation for Business Customers
Subject to Section 13.1, for business customers our total liability in contract, tort (including negligence), breach of statutory duty, or otherwise arising out of or in connection with these Terms or any contract formed under them shall not exceed the total amount paid by you for the goods giving rise to the claim in the 12 months preceding the event giving rise to liability.
13.3 Limitation for Consumers
For consumers, our liability is limited as permitted by applicable mandatory consumer protection law. We are fully liable for damages caused by intent or gross negligence, and for damages arising from injury to life, body, or health. For slight negligence, our liability is limited to foreseeable, typically occurring damages arising from breach of a material contractual obligation (Kardinalpflicht), in accordance with German law.
13.4 Website and Digital Content
We are not liable for any loss or damage caused by: reliance on information obtained through our website; technical failures, interruptions, or unavailability of our website; viruses or other malicious code that may infect your device as a result of using our website provided we have taken reasonable security precautions; or third-party content accessible through links on our website.
13.5 Indirect and Consequential Loss
Subject to Section 13.1 and applicable consumer protection law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, loss of data, or loss of goodwill, even if we have been advised of the possibility of such damages.
14. Intellectual Property
14.1 Ownership
All Intellectual Property Rights in and to our website, its Content, and the ZHONG STUDIOS brand — including but not limited to the brand name, logo, trademark, designs, photography, editorial content, product designs, and all other creative works — are owned by or licensed to Zhonglu Fashion Design (Shanghai) Co., Ltd. All rights are reserved.
Nothing in these Terms transfers or grants you any ownership of or licence to our Intellectual Property Rights except as expressly stated.
14.2 Permitted Use
You may access and use our website for personal, non-commercial purposes. You may print or download content from our website for your own personal reference. You may share links to our website on social media for non-commercial purposes.
14.3 Prohibited Use
You must not reproduce, modify, distribute, display, perform, publish, transmit, create derivative works from, or otherwise exploit any part of our website or its Content for commercial purposes without our express prior written consent. You must not remove or alter any copyright, trademark, or other proprietary notices from our Content. You must not use our brand name, logo, or trademarks in any way that suggests endorsement or affiliation without our prior written consent.
14.4 Copyright Infringement
If you believe that any content on our website infringes your intellectual property rights, please contact us at [legal@zhongstudios.com] with full details of the alleged infringement. We will investigate all legitimate complaints and respond appropriately.
15. User Generated Content
15.1 Submission
Our website may allow you to submit product reviews, comments, or other content. By submitting User Generated Content, you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, adapt, publish, translate, and distribute your content in any media, including for marketing and promotional purposes, with or without attribution to you.
15.2 Your Warranties
By submitting User Generated Content, you warrant that you own or have the necessary rights to the content you submit, that your content does not infringe any third-party rights, that your content is not defamatory, obscene, offensive, or otherwise unlawful, and that you have obtained any necessary consents from individuals featured in your content.
15.3 Our Rights
We reserve the right to remove, edit, or refuse to publish any User Generated Content at our sole discretion, including content that we consider to be inaccurate, misleading, defamatory, offensive, in breach of third-party rights, or otherwise in violation of these Terms. We are not responsible for User Generated Content submitted by other users.
16. Third-Party Links and Services
Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience and information only. We do not control, endorse, or accept responsibility for the content, privacy practices, or availability of third-party websites. Access to and use of linked third-party websites is at your own risk and subject to the terms and conditions of those websites.
Where we use third-party services in the provision of our services to you — such as payment processors, shipping carriers, or analytics providers — these providers are subject to their own terms and privacy policies. We have carried out appropriate due diligence on our third-party service providers but cannot guarantee their performance or conduct.
17. Privacy and Data Protection
The collection and processing of your personal data is governed by our Privacy Policy at [URL], which is incorporated into these Terms by reference. By using our website and placing orders, you acknowledge that you have read and understood our Privacy Policy.
Our use of cookies is governed by our Privacy Policy and is subject to your consent as managed through our cookie consent tool. For details of the cookies we use and how to manage your preferences, please refer to our Privacy Policy.
18. Promotions, Discount Codes, and Gift Cards
18.1 Promotions
From time to time we may offer promotional discounts, sale prices, or special offers. Promotions are subject to their own specific terms and conditions which will be displayed alongside the promotion. Unless otherwise stated, promotions cannot be combined with other offers, applied retrospectively to completed orders, or exchanged for cash.
18.2 Discount Codes
Discount codes must be entered at checkout to be applied. Codes are single-use unless otherwise stated, are non-transferable, and may not be resold or shared without our consent. We reserve the right to reject discount codes that we believe have been obtained fraudulently or in breach of these Terms.
18.3 Gift Cards
Gift cards are issued in Euro denominations and are redeemable against purchases on our website. Gift cards are non-refundable, cannot be exchanged for cash, and are not replaceable if lost or stolen. Gift cards do not expire unless a specific expiry date is stated at time of purchase. For EU consumers, if a product purchased using a gift card is subsequently returned, the refund will be issued in the form of a gift card of equivalent value unless otherwise agreed.
19. Governing Law and Jurisdiction
19.1 Applicable Law
These Terms and any contract formed under them are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG).
For consumers resident in the EU, the choice of German law does not deprive you of the protection afforded to you by provisions of the mandatory consumer protection laws of the EU member state in which you are habitually resident. Such mandatory provisions apply in addition to and cannot be excluded by this choice of law clause.
For consumers resident outside the EU, mandatory consumer protection provisions of your country of residence may also apply in addition to German law, where such provisions cannot be excluded by contract under your local law.
19.2 Jurisdiction
For disputes with consumers in the EU, the courts of the EU member state in which the consumer is habitually resident have jurisdiction over disputes arising from or related to these Terms or any contract formed under them. Consumers may also bring proceedings before the courts of the Federal Republic of Germany.
For disputes with business customers, the courts ofFrankfurt am Main shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
We retain the right to bring proceedings against any customer in the courts of the jurisdiction in which they are domiciled.
20. Online Dispute Resolution and Consumer Arbitration
20.1 EU Online Dispute Resolution
The European Commission provides an Online Dispute Resolution (ODR) platform for the out-of-court resolution of disputes between consumers and traders concerning online purchases. The platform is accessible at: https://ec.europa.eu/consumers/odr
Our contact email address for ODR purposes is: contact@zhongstudios.com
20.2 Consumer Arbitration
We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) in Germany, with the exception of cases where participation is required by law. In individual cases, we may agree to participate voluntarily where this appears to be a practical means of resolving a dispute.
20.3 Complaints
We encourage you to contact us in the first instance with any complaint or concern. We are committed to resolving disputes amicably and efficiently. You may contact our customer care team at contact@zhongstudios.com. We aim to acknowledge all complaints within 2 business days and to resolve them within 14 business days wherever possible.
21. Force Majeure
We will not be liable for any failure or delay in performing our obligations under these Terms or any Contract where such failure or delay results from events beyond our reasonable control, including but not limited to: acts of God, flood, drought, earthquake, or other natural disaster; epidemic or pandemic; war, act of terrorism, civil unrest, or government action; fire or explosion; industrial action or strikes affecting our suppliers or carriers; failure of public or private telecommunications networks; or any law or action taken by a government or public authority.
In the event of a Force Majeure Event, we will notify you as soon as reasonably practicable and take all reasonable steps to minimise the effect of the event on our obligations. If the Force Majeure Event continues for more than 30 days, either party may terminate the affected Contract upon written notice, whereupon we will issue a full refund for any undelivered goods.
22. Amendments to These Terms
We reserve the right to amend these Terms at any time. Updated Terms will be published on our website with a revised "last updated" date. For material changes that affect existing customers, we will provide notice by email where we hold your contact details or by displaying a prominent notice on our website.
Your continued use of our website after the publication of updated Terms constitutes your acceptance of the new Terms. If you do not agree with the updated Terms, you must stop using our website and, where you have an account, contact us to close it.
Changes to these Terms do not affect the terms applicable to any Contract formed prior to the changes, unless required by law.
23. Severability
If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion of a provision shall not affect the validity and enforceability of the remaining provisions of these Terms.
24. Entire Agreement
These Terms, together with our Privacy Policy, Refund and Returns Policy, and any other policies or documents expressly referenced herein, constitute the entire agreement between you and us in relation to your use of our website and any purchases made through it, and supersede all prior agreements, representations, and understandings between us relating to the same subject matter.
Nothing in this clause limits or excludes any liability for fraud or fraudulent misrepresentation.
25. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of a right or provision by us must be made in writing and signed by an authorised representative of ZHONG STUDIOS to be effective. A waiver of any right or provision in relation to a specific situation does not constitute a waiver of that right or provision in any other situation.
26. Assignment
You may not assign, transfer, or subcontract any of your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or subcontract our rights and obligations under these Terms at any time, including in connection with a merger, acquisition, or sale of all or part of our business, provided that any such assignment does not reduce your rights under these Terms. We will notify you of any material assignment that affects your rights.
27. Third Party Rights
These Terms are between you and us. No third party has any right to enforce any provision of these Terms under any applicable law, including the Contracts (Rights of Third Parties) Act 1999 in England and Wales or equivalent provisions in other jurisdictions.
28. Language
These Terms are drafted in English. Where German law requires that Terms and Conditions be made available in German, a German translation will be provided. In the event of any conflict or ambiguity between the English and German versions, the German version shall prevail for customers resident in Germany and the English version shall prevail for all other customers.
29. Contact Information
For all enquiries relating to these Terms, your orders, or our products, please contact us:
By email: contact@zhongstudios.com By post: Zhonglu Fashion Design (Shanghai) Co., Ltd., Flat 1506, 15/F, Cheung Fung Commercial Bldg, 21-25 Cheung Sha Wan Road, Sham Shui Po, Hong Kong
For returns and refund enquiries: Email: returns@zhongstudios.com
For data protection enquiries: Email: privacy@zhongstudios.com